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Wreath Making Supplies


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Return Policy
mainewreathco.com

Please note that if the following guidelines are not met,
no credit or reshipment of product will be done.

Guidelines for returning merchandise: 

  • Email us at sales@mainewreathco.com  to receive a Return Authorization Number within 5 business days of receipt of product.
  • You will be responsible for the return shipping charges.
  • Item(s) must be received by our shipping/receiving department no later than 30 days from date of original purchase to receive credit.
  • Your purchase will be credited to the method of payment used at time of original purchase and when returned merchandise has been received by our shipping/receiving department. 
  • Your credit will be for merchandise only;  if you refuse shipment, wrong product was ordered or decide product not wanted.  Shipping charges will be credited only if wrong item was shipped.
  • A 20% restocking fee will apply to any returned items and will be deducted from your credit unless wrong item was shipped.

 

Guidelines for Missing, Lost or Damaged product:

  • Email us at sales@mainewreathco.com  to report missing, lost or damaged items from your shipment within 5 business days of receipt of product or package.
  • Replacement or credit of product will be determined by inventory.  If inventory is in a Sold Out condition, credit will be given for the item.  If product is available, we will reship within 1 business day.
  • Shipping costs for reshipment will be the responsibility of mainewreathco.com and you will not be charged for reshipments due to damaged, lost or missing product.

 




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